Privacy Policy

Last Updated: September 28, 2026

Your privacy is critically important to us. This document outlines the types of information we collect and how we use it to provide helpful, safe connections.

Who We Are

AfterMatch is operated by SABIK EL MEHDI, an independent developer based in Morocco. Contact: [email protected]

Information We Collect

  • Information you give us: account credentials, display name, gender, date of birth, country and languages you select, optional bio, interests, and photos
  • Content you create: messages (including photos and audio you send), posts, comments, reactions, game answers, gifts, and reports or support requests you submit
  • Information from your activity: logins, features used, searches, clicks, and interactions
  • Information from your device: hardware and software data, device ID, device model and operating system, app version, advertising identifier, push notification token, and settings. We do not collect your precise (GPS) location.
  • Technical and security data: your IP address and, derived from it, your approximate country and whether the connection comes from a VPN, proxy, or anonymizing network (such as Tor)
  • Purchase and subscription information: records of in-app purchases and auto-renewable subscriptions (including Elite membership and the optional ad-free subscription), such as product IDs, transaction IDs, purchase and renewal dates, entitlement or subscription status, and related account identifiers needed to unlock paid features. Payments are processed by the Apple App Store or Google Play — we do not collect or store your full payment card or bank details.

How We Use Your Information

  • Create and manage your account
  • Provide core services: matching, profiles, chat, and games
  • Process purchases, restore entitlements, and deliver paid features (including Elite benefits and ad-free access)
  • Translate messages when you ask us to
  • Improve the product, research and analyze usage
  • Keep AfterMatch safe: moderate content, review reports, and detect and prevent fraud, spam, abuse, and ban evasion (for example, by checking whether an IP address belongs to a VPN or proxy, or whether multiple accounts share a device or network)
  • Enforce our Terms of Service, including account, device, and IP-level bans
  • Ensure legal compliance
  • Send important service-related notifications and, if you allow push notifications, activity and reminder notifications

Legal Bases for Processing (EEA/UK)

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases:

  • Contract: to create your account and provide the features you use, including chat, games, translations, and purchases
  • Legitimate interests: to keep the service safe and secure, prevent fraud and ban evasion, moderate content, and improve AfterMatch. You can object to this processing by contacting us.
  • Consent: for personalized advertising, tracking on iOS (App Tracking Transparency), and push notifications. You can withdraw consent at any time in the app or your device settings.
  • Legal obligation: where we must retain or disclose information under applicable law

Content Moderation and Safety

To protect users, we use automated tools and human review. Content you share, including messages, may be reviewed by our moderation team when it is reported by another user, flagged by our automated systems, or when we investigate a possible violation of our Terms. We may use account, device, and network information (such as IP address, device identifiers, and VPN or proxy indicators) to detect abuse and to prevent banned users from creating new accounts.

Message Translation

When you use the translate feature, the text you choose to translate (and a few surrounding messages for context) is sent to our AI translation provider solely to generate the translation. Translations are produced automatically and may not be accurate.

How We Share Your Information

  • With other users: information you choose to share on your public profile (which may include Elite membership indicators such as a badge)
  • With service providers: who process data on our behalf, including cloud hosting (DigitalOcean), authentication, file storage, and push notifications (Google Firebase), subscription management (RevenueCat), advertising (Google AdMob and its mediation partners), AI message translation, security and fraud-prevention providers (for example, to determine an IP address's country and whether it belongs to a VPN or proxy), analytics, and customer care
  • With Apple and Google: as needed to validate purchases, manage subscriptions, and process refunds under their store policies
  • For legal reasons: compliance with legal processes and safety obligations

We do not sell your personal data to third parties.

Purchases and Subscriptions

When you buy Stars, Elite, ad-free access, or other paid features, the store processes payment. We (and our subscription partners) receive purchase metadata so we can unlock and sync your benefits across devices, prevent fraud, and support restore/cancel flows. You can manage or cancel auto-renewable subscriptions in your Apple ID or Google Play account settings.

Your Rights and Controls

  • Access and update your information in the app settings at any time
  • Manage device permissions for camera, microphone, photos, and push notifications
  • Request data access or deletion by contacting us at [email protected]
  • Delete your account at any time from the app settings

Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your personal data within 30 days, except where we are required by law to retain it or where limited information is needed for safety and security.

If an account is banned for violating our Terms, we may keep limited identifiers (such as IP addresses, device identifiers, and the reason for the ban) for as long as necessary to enforce the ban, prevent the same person from returning, and defend against fraud or legal claims. Messages that are reported may be kept as long as needed to investigate and resolve the report.

Advertising

AfterMatch is supported in part by advertising. We use Google AdMob and its mediation partners to display ads within the app. These advertising partners may collect and use device identifiers (such as your device advertising ID / IDFA), IP address, and general usage information to serve and measure ads, including personalized ads where permitted.

  • On iOS, we request your permission through Apple's App Tracking Transparency prompt before using your advertising identifier for personalized ads. You can change this at any time in your device settings.
  • In regions such as the EEA and UK, we present a consent request (via Google's consent management) before serving personalized ads, in line with applicable law.
  • You can reset or limit your advertising identifier in your device settings.
  • You can remove ads by purchasing Elite membership or our optional ad-free subscription.

For more information about how Google uses data from ads, see Google's Privacy & Terms.

Analytics

We record usage events on our own servers (for example, which features and posts are viewed) to understand usage patterns, diagnose problems, and improve the experience. Our advertising and subscription partners may also collect device-level usage data as described above.

Data Security

We use reasonable administrative, technical, and organizational measures to protect your information, including encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

AfterMatch operates globally. Your information may be processed and stored in countries other than your own, which may have different data-protection laws. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

Your Regional Rights

Depending on where you live, you may have additional rights, such as the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have these rights. We do not sell your personal data. To exercise any right, contact us at [email protected]. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

Children's Privacy

AfterMatch is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you in the app.

Contact

For privacy-related questions or requests, contact us at [email protected].